We ensure quality & support. People love us & we love them.
Last updated: 12.26.2025
Welcome to Shubhechha. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Shubhechha mobile application, website, and related services (collectively, the "Service"). By using our Service, you agree to the practices described in this policy.
We may collect the following personal information:
Full name
Mobile number
Email address
Delivery address
Profile information (optional)
Order details (items purchased, quantity, price)
Payment method and transaction status (we do not store card or UPI details)
Order history and preferences
Precise or approximate location to enable delivery services
Address details provided by you
Device type, operating system, app version
IP address
App usage data, crash logs, and performance data
We use your information to:
Create and manage your account
Process and deliver food and grocery orders
Communicate order updates, offers, and support messages
Improve app performance and user experience
Prevent fraud and ensure platform security
Comply with legal and regulatory requirements
We may share your information with:
To prepare, pack, and deliver your orders
Limited to what is necessary to complete the service
Payment gateways
Cloud hosting and analytics providers
Customer support tools
When required by law, court order, or government request
We do not sell your personal information to third parties.
We may use cookies and similar technologies to enhance app functionality and analytics.
You can control cookies through your device or browser settings.
We retain your information only as long as necessary for the purposes stated in this policy.
Order and transaction data may be retained to meet legal and accounting requirements.
We implement reasonable technical and organizational security measures to protect your information, including:
Secure servers and encrypted connections
Restricted access to personal data
However, no system is completely secure, and we cannot guarantee absolute security.
Depending on applicable laws, you may have the right to:
Access, update, or correct your personal information
Request deletion of your account and data
Opt out of promotional communications
To exercise these rights, please contact us using the details below.
Shubhechha is not intended for users under the age of 18.
We do not knowingly collect personal information from children.
Our app may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time.
Any changes will be effective when posted within the app or on our website.
Continued use of the Service indicates acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: support@shubhechha.com
Phone: +91-XXXXXXXXXX
Address: [Company Address]
By using Shubhechha, you acknowledge that you have read and understood this Privacy Policy.
